Privacy Policy

This privacy policy explains how Mosquito Hawk uses and protects information you provide when using our website, client portal, or mosquito control services.

What We Collect

When you use our website or request service, we may collect basic information such as:

• Your name and service address.
• Email address and phone number, used to communicate with you.
• Service preferences, property details, appointment notes, and service records.
• Payment-related information handled by our payment provider.

Full payment card details are handled by trusted third-party providers. Mosquito Hawk does not store full card numbers on its own systems.

How We Use Information

We use information to:

• Provide and improve mosquito control services.
• Schedule appointments and communicate service updates.
• Keep accurate service and billing records.
• Protect the website and client portal from abuse or unauthorized access.
• Comply with legal, tax, payment, and record-keeping obligations.

Cookies and Tracking

Our public website does not use advertising cookies or sell personal information. We may collect limited technical information for security, reliability, and abuse prevention.

Service Providers

We use trusted providers for hosting, authentication, payments, email, SMS, and related operations. These providers may process information only as needed to provide their services to us.

Security

We take reasonable steps to protect your information and limit unnecessary access. No online system can guarantee absolute security, but we work to keep customer information safe and only collect what is needed to provide service.

Your Choices

You may contact us to ask questions, update your information, or request deletion where applicable. Some records may need to be retained for legal, payment, security, tax, or service history reasons.

Contact

Questions about this Privacy Policy can be sent through the Mosquito Hawk client portal.